Frequently Asked Questions

Can I arrive by Train?  

Rapha House is a 5-minute walk from our quaint train stop in Arcy. If you plan to only come for rest and take in the natural beauty with quiet walks nearby, then a train ride through the countryside might be appropriate. Trains stop in Arcy 4 times per day, or into nearby Auxerre every hour (you can take a taxi from Auxerre). 

 

Should I come by car? 

It’s best to come by car, as there are so many interesting experiences and so much beautiful countryside to enjoy in Burgundy. Driving by car will provide you flexibility to explore nearby villages, valleys and vineyards. You will want to enjoy sights and restaurants in nearby towns and villages. See our recommendations for ideas. 

Free street parking is available within a few steps of Rapha House.

 

Is there wi-fi?

Free high-speed internet access is available throughout Rapha House.

 

What are check-in/check-out hours? 

Check-in is from 3 pm onward. Check-out is at 10 am; we accommodate late check-out requests when we can. Please ask one day before your departure. 

 

Are there restaurants nearby? 

Rapha House is set in a quiet rural village. While there are some limited local food options, there are many good options within a 20-minute drive. Please look at our recommendations, or use your favorite travel app to locate your favorite kinds of food.

​

Can I eat at Rapha House?

BREAKFAST:

A standard French breakfast is served from 8:30 to 9:30 each morning. This includes juice, coffee or tea and fresh baguette w/butter and jams.

 

DINNERS:

Dinners are optional for an additional cost of 30 euros per person. Dinners are prepared by Chef Bridgette, and of course, served with French wines. Reserving dinner in advance is necessary as dinner is not always available and depend on the chef’s availability. Dinner is a set meal and usually includes the following: Entrée, Plat, Cheese, Dessert. 

 

Can I cook my own meals at Rapha House? 

No, there is no provision for guests to use the kitchen for personal food preparations.

 

Can I eat all my meals at Rapha House? 

Full room and board are only available to groups of 7 or more who are staying at Rapha House 3 or more nights. Current pricing for groups is available upon request.

 

Is Rapha House available for groups? 

Yes! Team meetings, intimate family celebrations, trainings, and retreats… all are welcome. Rapha House hosts groups of 7-20 for 3-nights or longer, providing full room and board. If additional rooms are needed for your gathering, your guests will be lodged nearby in comfortable accommodations, but your group will gather for meals in the Great Room at Rapha House. Current pricing for group is available upon request. 

 

Is there a minimum stay?

We recommend a 3-night minimum to fully benefit from your stay at Rapha House. 

 

Are your rooms Air-conditioned?

Yes, A/C is available in 3 of our guest rooms, for an additional charge of 10€/day. 

 

Are pets allowed at Rapha House?

No, we are a pet-free facility.

 

Smoking? 

Rapha House is a no-smoking property. 

 

What is your payment/cancellation policy?

We ask for a 25% deposit upon reserving a room. Of course, full payment at that time is also possible. Cancellation up to 1 month prior to check-in offers a full refund (minus 10€ processing fee). 

 

Why did you choose the name “Rapha House”? 

The former owners chose Rapha House as Rapha is one of many names ascribed to God in the Old Testament of the Bible. Jehovah Rapha means “The God who heals.” Since the village of Arcy-sur-Cure is on the Cure River, the double entendre seemed appropriate. The meaning of Rapha also embodies concepts of restoration, rebuilding, renewing, well-being, to cure. We, as current owners, reflected on this name often as we completed extensive renovations in 2022-2024. 

 

Our desire is to provide an environment where people can leave the fast pace of a busy lifestyle and find rest and renewal; a place where they can enjoy the slower pace of the rural Burgundy region.